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BC Community Assoc. FAQ

Here is where you can find Frequently Asked Questions regarding the Briar Chapel Community Association (sometimes referred too as the Homeowner's Association or HOA). Don't see your question listed? Email your question to Community Manager at Manager@BriarChapelLife.com.

(Updated 8/19/2017 AD)
 
•  What do my dues cover?
•  Why are my HOA dues more than others?


•  How do I pay my community association dues?
•  If I was previously enrolled in Auto Pay will my account still be automatically debited?
•  What is the process if I need to get approval to change something on the exterior of my home including landscaping?
•  Do I need to get prior approval to add decorative items in my yard?
•  Do I need prior approval to add or remove landscaping?
•  I want to rent my home, do I need approval to do so?
•  How do I become a member of the HOA Board?
•  Who is on the Board of Directors?
•  What are the HOA onsite hours that someone is available?
•  Who do I contact about general HOA related questions?

What do my dues cover?
Your association dues cover the maintenance of all the landscaping for the common areas in Briar Chapel, maintenance, operation and supplies for each swimming pool, the clubhouse, pavilion, trails, playgrounds, all common area electricity, water, sewer and irrigation, trash/recycle services, legal and all administrative fees associated with the operation of the association, all activities and supplies, management fee and staffing and reserve funding deposit as recommended by a reserve fund analysis.
 
Why are my HOA dues more than others?


Each resident pays the exact same amount of homeowner’s dues to the association, currently $125.00 per month.  Residents who live in service areas or townhomes pay an additional fee for maintenance and some residents pay an additional fee for alley maintenance.
 
How do I pay my community association dues?
As of Aug. 1, 2017 FirstService Residential is the management company for Briar Chapel.  They offer several ways in which you can pay starting with your September payment.  

For details go to the "Resident Resources:  Section and select the TAB For "Pay Association Dues"  (You must be logged on to see this page.)

(Updated 9/6/2017)
 
If I was previously enrolled in Auto Pay will my account still be automatically debited?
No. Starting August 1, 2017 FirstService Residential is the management company for Briar Chapel.  Your previous Auto Draft payment is no longer in effect.  To set up a new Auto Pay visit https://www.fsresidential.com and clicking the "Make a Payment" button on the top left corner of the screen. Follow the instructions to register with ClickPay, the payment service used by First Service Residential.   OR call ClickPay at 1-888-354-0135.

(Updated 8/19/2017 AD)
 
What is the process if I need to get approval to change something on the exterior of my home including landscaping?
You need to fill out the DRC Application which can be found under the Community Documents Tab.  It will then be reviewed at our monthly DRC meeting and you will be send an approval/denial letter within one week following the meeting.
 
Do I need to get prior approval to add decorative items in my yard?
Decorative items are only allowed in the rear yard and on your porch.
 
Do I need prior approval to add or remove landscaping?
Yes, please complete a DRC Submittal Form, which may be found under the Community Association Tab.
 
I want to rent my home, do I need approval to do so?
Yes, in order to maintain the predominantly owner-occupied character of the Community, a written request to the Board for permission to lease is required. Contact Briar Chapel Community Association, 919-240-4959 with questions.
 
How do I become a member of the HOA Board?
The Associations Board is initially composed of three directors selcted by the Declarant.  As the number of property owners in Briar Chapel increases, the control of the Association Board will be transitioned to the property owners.

With 25% of the homes in the community completed and sold to home buyers, the number of directors have increased to five with one board member being a resident.

For additional information refer to the Declaration of Covenants, Conditions, & Restrictions for Briar Chapel under Community Association Documents or email HOA@briarchapellife.com
 
Who is on the Board of Directors?
Currently Briar Chapel is still under developer control with two residents on the board. Your Board consists of the following members:

Selina Day – President
Laurie Ford – Vice President
Lee Bowman – Secretary/Treasurer
Billie Baker - Director (resident)
Nilda Ramos - Director (resident)
 
What are the HOA onsite hours that someone is available?
Starting August 1, 2017 First Service Residential is the property management company for Briar Chapel.  During the transition the office will be open:
Monday noon - 5 pm
Tuesday to Thursday 9am - 5pm
Friday 9am - noon.

Office Phone: 919-240-4959

For an emergency after hours please call 1-855-5-4MYHOA (1-855-546-9462).
CALL 9-1-1 to reach Chatham County Emergency Services if there is imminent treat to life or property (like a fire or a person collapsed).

(Updated 8/19/2017 AD)
 
Who do I contact about general HOA related questions?
You can contact your Resident Service Manager at Manager@BriarChapelLife.com or by calling the office at 919-240-4959.

For an emergency after hours please call 1-855-5-4MYHOA (1-855-546-9462).
CALL 9-1-1 to reach Chatham County Emergency Services if there is imminent treat to life or property (like a fire or a person collapsed).


(Updated 8/19/2017 AD)